Neptune society scandal, Sep 29, 2022 · Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. A copy of the notice sent to these customers is available here. Jan 20, 2026 · View complaints of Neptune Society filed with BBB. Sep 20, 2022 · According to the article SCI Direct (formerly called Neptune Society Management Corporation) was named as co-defendant in the class-action suit originally filed by West Palm Beach senior Nancy Taylor in April 2020 in U. Gen. . 5 days ago · The lawsuit alleges that Neptune — a company offering pre-need cremation service plans for purchase prior to a customer’s death — engaged in unlawful business practices. S. Under the settlement, eligible customers who previously cancelled a Neptune Standard Plan or Trident Standard Plan and did not get a full refund will automatically receive a payment. District Court in Fort Lauderdale. May 1, 2024 · The lawsuit alleged Service Corporation International, which operates in California as Neptune Society and Trident Society, with locations in Oakland, Walnut Creek and other parts of the Bay Nov 14, 2022 · The Neptune Society and NCS Marketing Services have agreed to pay a settlement to end class action lawsuit claims the two companies engaged in false and deceptive advertising regarding the Neptune Society’s pre-need funeral services and related merchandise. Xavier Becerra and three Bay Area prosecutors said that the Neptune Society broke state law by failing to hold in a fully refundable trust more than $100 million customers The State of California and three counties have sued the Neptune Society for fraudulent practices, particularly sales and refunds. Dec 3, 2019 · California Atty. Jan 20, 2026 · View complaints of Neptune Society filed with BBB. BBB helps resolve disputes with the services or products a business provides. May 3, 2024 · “Today’s settlement brings long overdue relief to the many concerned California consumers who purchased preneed cremation products and services from the Neptune Society companies,” said Marin County Deputy District Attorney Andres Perez.
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